FAQ & Site Info

Terms of Service

Due to COVID-19, your shipment may be interrupted or delayed during transit, depending on your location. International orders are currently shipping at your own risk due to delays at customs. Please do not order if that is unacceptable.

1. We accept all major credit cards and paypal for payment.
2. All orders will be shipped within 1-5 Business Days of payment receipt. Protective Bubble envelope is used (or box) to send the package. For larger orders please give us an extra day.
3. Please check to make sure your address is correct while placing your order. If we happen to catch an insufficient address, we'll send an email and you have 24 hours to respond. If no response, a refund will be issued minus any processing fees that occurred during this transaction. We cannot be held liable for lost packages due to wrong or insufficient addresses supplied.
4. No changes can be made and no cancellations are accepted once the order has shipped.
5. Seeds needs many take several weeks, months, and some even up towards a year depending on dormancy, region, season etc. It is important that the buyer understands that seeds are perishable products and seed germination can be adversely affected by such factors as mold/fungus, bugs, temperature, moisture content, light intensity, dormancy, care, contamination of planting media among many other reasons.
6. Item color displayed in photos may be showing slightly different on your computer monitor since monitors are not calibrated same.
7. International Orders can take anywhere between 1-4 weeks to arrive depending on destination. This does not include a possible customs hold up. You agree to pay all customs duties, and or other taxes and fees that may be levied by your government. You are responsible for knowing and heeding any import regulations, prohibitions and restrictions which may apply. We do not provide any official, quarantine or phytosanitary Certificates at this time.
8. We are not responsible if the package rejected by custom on your country.
9. Perishable seeds such as fresh harvest/moist seeds are shipped at your own discretion. While we do prepare fresh seeds properly, know that these type of seed 'can' display a moldy residue if packaged for longer than 10 days. This can be remedied in some cases by washing seeds in soapy water. Some perishable seeds may be germinating during shipping.
10. Most of our clients are savvy green house or indoor growers or responsible growers with dedicated, isolated growing areas. Please check your states or countries invasive plant roster before planting exotic seed outdoors, this goes particularly for vines or aquatics in subtropical and tropical areas where some plants can be invasive.
11. Some items may not be suitable for Children or Pets. Some seeds and plants may cause skin irritation, some may be toxic and require special handling or caution. Buy at your own risk. Seeds are meant for planting only. Before you intend to consume any flowers or herbs, be sure to check with a health care professional for any allergies you may have. Buyer assumes all risk. Information has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease.

Thank you for your understanding in the above and for being our customer, we appreciate your business. If you have any questions please don't hesitate to contact us via the contact page.